Katherine Neale Jewellery respects your privacy and is committed to protecting your personal information.

What information I collect
I may collect information you provide when you place an order, contact me, make an enquiry, subscribe to emails or use forms on this website. This may include your name, email address, telephone number, billing and delivery address, order details and any information you choose to provide about a custom commission.

How I use your information
Your information may be used to:

• process and fulfil orders

• communicate with you about purchases or enquiries

• create or discuss custom jewellery

• arrange delivery or returns

• keep appropriate business and tax records

• improve the website and customer experience

• send marketing emails where you have chosen to receive them

Payments
Payments made through this website are processed by third-party payment providers. I do not receive or store your full card details.

Sharing your information
I do not sell your personal information. Information may be shared only where necessary to provide services, for example with payment processors, delivery providers, website services or professional advisers, or where required by law.

Squarespace
This website is hosted by Squarespace. Squarespace may process information relating to website visitors, orders, analytics, cookies and site functionality in accordance with its own privacy practices.

Cookies and analytics
This website may use cookies and similar technologies for essential website functions, analytics and other features. You can manage cookie preferences using the cookie controls provided on the website where available.

How long information is kept
Personal information is kept only for as long as reasonably necessary for the purpose it was collected, including meeting legal, accounting and tax requirements.

Your rights
Under UK data protection law, you may have rights relating to your personal information, including the right to request access, correction or deletion, and in some circumstances to restrict or object to its use.

If you would like to exercise your rights or ask a privacy question, please contact me.

Marketing emails
If you subscribe to marketing emails, you can unsubscribe at any time using the unsubscribe link in an email or by contacting me directly.

Third-party links
This website may contain links to other websites or social media platforms. I am not responsible for the privacy practices of those third parties.

Contact

Katherine Neale Jewellery
kat@katherinenealejewellery.com
+44 7989 577336

Updates to this policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page.